Frequently Asked Questions
Everything you need to know about Suave beauty products, shipping, and returns.
Are Suave products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Suave products are 100% cruelty-free and our entire collection is formulated without any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin or hair type, you can return it within 30 days of purchase for a full refund or store credit.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our logistics to more countries in the near future.
Are your containers recyclable?
Sustainability is a core value at Suave. 90% of our packaging is made from PCR (Post-Consumer Recycled) plastic or glass and is fully recyclable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.