Returns & Exchanges
At Suave, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for products in their original, unused condition. If a product doesn't meet your expectations, we are here to help you find the perfect match or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
- 2.Pack Your Items
Carefully place the unused products back in their original packaging, ensuring all seals and labels remain intact.
- 3.Print & Ship
Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.